Five tools inside

Winboost Casino: responsible gambling when a session runs long

Play only from 18+, and every Winboost Casino account carries its own deposit limits, loss limits, session time reminders, cooling-off and self-exclusion.

Set a deposit limit

License ALSI-309676 issued by Anjouan Offshore Finance Authority. Operating since 2007.

Protection at a glance

Responsible gambling in short

After this table you will know the age, the register, the helpline and where to ask.

Minimum age18+

LicenceAnjouan Offshore Finance Authority, ALSI-309676

National self-exclusion registerBetStop

National Gambling Helpline1800 858 858

Limit and exclusion questions[email protected]

Guardrails built in

Which tools sit in your account?

After this block you will know what each tool does and when to switch it on.

Control over top-ups

Deposit limits cap what you can pay in, so a figure chosen in advance replaces a decision made mid-session; switch one on before your first deposit.

A stop fixed in advance

Loss limits stop your session once net losses reach the figure you set, which suits anyone who wants a stopping point fixed in advance.

How long have I been playing?

Session time reminders flag how long you have been playing, so switch them on when hours feel shorter than they are.

When play stops being fun

A cooling-off period puts your account on hold for a while, taking the decision out of a heated moment. Ask for one when you need distance.

Firm line, not a pause

Self-exclusion closes your account for a longer block and stops the marketing that comes with it, for anyone who wants a firm line.

Quick guide

From profile menu to a live limit

Use this walkthrough the first time you set a limit, or whenever a figure needs changing.

From profile to limits

Open the profile menu from your signed-in account and look for the limits section, where every control sits in one place.

Three limits, one choice

Choose deposit, loss or session time, then check which figure the screen asks for, because each tool guards a different part of play.

Short term or long

Set the period the limit will run for and check the summary line before you continue, since the tool then works on its own.

Check the confirmation

Confirm the change and check the message on screen, which should show the limit now attached to your account before you play again.

Protecting under-18s and the people who love them

Age verified twice. Registration asks every new player for a date of birth, and only people aged 18+ can hold a Winboost Casino account. Photo ID, proof of address and a payment card image are reviewed before the first withdrawal, which closes the gap between signing up and cashing out.

Locked first, reviewed later. A household device can be set so gambling pages stay shut, using the parental controls already built into phones, tablets and computers. Keep the settings password with the adult who set them, and review the list of allowed sites every few months.

When it is someone you love. Coming from a place of worry rather than accusation tends to keep the conversation open and useful. The National Gambling Helpline takes calls from relatives as well as players, and its counsellors can point a family towards local services.

Choose how long you want to be away

Short break now, play later. Account tools include a cooling-off period, and it suits a break of hours or days. Open the responsible gambling section of your profile and choose the time-out; until it ends, play and deposits stay closed in your account.

Set the length carefully. Self-exclusion closes your access for a long stretch and cannot be undone early, so decide the length with care. Start it in your account settings and log out knowing nothing opens until the period you picked runs out.

One stop, every provider. BetStop is the national register run by the Australian Government through ACMA, and a local stop there lasts at least 3 months, up to a lifetime. Apply online in about 5 minutes and name a support person if you wish. betstop.gov.au

Free and private

Support that costs nothing

Calm and discretion run through our support, and outside help follows the same tone.

National Gambling Helpline

A national helpline answers every hour of every day, giving free and confidential counselling by chat, email or phone, plus self-help tools and a directory of local services for players and relatives. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Across the country, peer meetings bring together people who gamble and the families beside them, sharing what works; details of nearby gatherings come from the service itself. gaaustralia.org.au

National Debt Helpline

Free financial counselling deals with gambling debt on weekdays between 9:30 and 16:30, helping players and relatives plan repayments and speak calmly with lenders. ndh.org.au

Familiar patterns worth naming

Spotting these patterns early keeps a hobby from turning into pressure, and noticing them is not a failure. A limit set before play, or a short pause, is the practical first step rather than a grand decision.

Read the list slowly and see whether any line describes your last few sessions.

Playing longer than you planned
Chasing a loss with a bigger deposit
Hiding your play from people close
Borrowing money to keep going
Feeling restless when you cannot play
Spending bill money on a session
Telling yourself one more try

Support that stays put

Limits, pauses and closing up

Removes the worry that asking for help is awkward, difficult to undo or hard to understand.

Can I end a self-exclusion before the period I picked runs out?+

No. A self-exclusion runs for the whole period you chose at the start and stays in place until that period is over. Treat the length as the part that does the work, so pick a stretch you can live with rather than the longest one on the list.

My partner plays every night. Can the helpline help me too?+

Yes. The National Gambling Helpline supports relatives and friends as well as the person who plays, through free chat and email counselling that runs all day and all night. Its staff can also point you to local services and to a directory of people nearby who do this work.

How do I shut my gambling account for good?+

Send a closure request to the support email address and the team will close the account permanently rather than pause it. Keep one account only, because anyone holding a second one has it closed. Ask for the confirmation in writing so you have something to point to later.

Do the limit settings work in the mobile version of my account?+

Yes. The same account section appears in the mobile version, so deposit limits, loss limits and session reminders sit in the same place whether you are on a laptop or a handset. Nothing about a limit is different when it is set on a smaller screen.

I picked a limit that feels wrong now. Can it be altered?+

Limits can be revised later from that same part of your account, which is the sensible moment to look again at how a figure is sitting with you. Go carefully: a limit changed the same day it is set is usually a reaction, and a reaction is best given a night to settle.