At sign-up the licence requires us to know who we pay, so the check may come before your first withdrawal and usually ends within 54 hours.
Since 2007, Winboost Casino has run this check the same way for every player.
By the end of this section you will know what each upload needs to look like.
At the upload screen the list is three papers and a possible selfie, used only for this check.
Most players worry the request means something is wrong with their account or their winnings.
Licensed operators carry a duty: our regulator, the Anjouan Offshore Finance Authority, requires us to know where the money placed on the site came from. So a source of funds request is a routine step under license ALSI-309676, never a suggestion that you have done anything wrong.
Depending on your own history on the site, we may ask for any of these.
Why is my photo rejected? Glare, a shadow or a cropped corner hides the parts our reviewers must confirm, so the file goes back unread. Reshoot in daylight on a flat surface Fit all four corners in frame
Wrong name on the file? Details on the paper differ from what sits on your account, and our team cannot tell which version is right. Send papers in your registered name Message us about the old address
An out-of-date bill. Bills older than a few months no longer show where you live now, which is the whole point of the page. Pick a bill from this quarter Use the newest copy you hold
Winboost Casino keeps every answer short, so you can act on it the same day.
We use cookies to ensure the site works properly and to improve your experience, and by continuing to use Winboost Casino you agree to our cookie policy.